Privacy Policy

Effective Date: Jan 6, 2024

Last Updated: April 6, 2025

1. Introduction

GreySeed Studio, a company registered at Greater Kailash, New Delhi - 110048, India ("GreySeed Studio", "we", "our", "us") is committed to safeguarding the privacy of individuals interacting with our agency services and proprietary software products, including but not limited to FundMe Coin, Havenly App, Feedback Place, GreySeed Gaming, and SpotLites App. This Privacy Policy outlines how we collect, use, disclose, and protect personal data in connection with our services, websites, and software applications.

2. Scope

This Privacy Policy applies to:

• Clients engaging us for design and software development services.

• Users of our proprietary mobile or web applications.

• Visitors to our website: greyseedstudio.com.

3. Types of Data Collected

We may collect the following categories of personal data:

• Identifiers: Name, email address, phone number, and other contact details.

• Technical Information: Device identifiers, IP address, session data.

• Usage Data: Information regarding interactions with our websites and apps.

• Communication Data: Information you provide via contact forms, emails, or other communication channels.

We do not collect sensitive personal data (e.g., health or biometric data) unless explicitly stated.

4. Methods of Data Collection

We collect data through:

• Website forms and contact submissions.

• Usage analytics on our websites and apps.

• Cookies (functional/session cookies only).

• Third-party SDKs or platforms when permitted and disclosed (e.g., Firebase, Meta Pixel, Google Analytics).

5. Use of Data

Personal data may be used for:

• Providing and improving our services and apps.

• Customer support and user communication.

• Legal and regulatory compliance.

• Product and service development and analytics.

6. Data Sharing and Disclosure

We do not sell personal data. Data may be shared with third-party service providers (e.g., cloud hosting, analytics tools), solely for the purposes described herein. Where advertising or tracking occurs within mobile applications, such usage is declared via app store listings and user prompts, as mandated by Apple App Store and Google Play Store policies.

7. Cookies

We use session cookies essential to the functionality of our website and software. These cookies cannot be disabled. No marketing or tracking cookies are employed on our primary website unless otherwise stated.

8. Data Storage and Retention

Client and user data is stored on secure third-party cloud services including Amazon Web Services, Google Cloud, and Supabase. Data is retained indefinitely unless otherwise stated or deleted upon user request. Users may contact us to request deletion or correction.

9. Data Security

We rely on robust security practices of third-party infrastructure providers and employ reasonable measures to protect personal data against loss, misuse, or unauthorized access.

10. User Rights

Users may:

• Request access to their data.

• Request correction or deletion of their personal data.

• Contact us regarding data-related inquiries via founders@greyseedstudio.com.

11. International Compliance

We comply with applicable privacy laws including:

• GDPR (EU/EEA users)

• CCPA/CPRA and other U.S. state laws

• App Store and Play Store privacy mandates

12. Children’s Privacy

We do not knowingly collect or process personal data of individuals under the age of 18.

13. Legal Basis for Processing

We process personal data based on:

• Contractual necessity

• User consent (where applicable)

• Legitimate interest

• Legal obligation

14. Changes to this Privacy Policy

We reserve the right to modify this policy. Updates will be communicated via website banners or in-app notifications.

15. Contact Information

For privacy-related requests, questions, or complaints, contact us at:

Email: founders@greyseedstudio.com

Response Time: Monday–Friday, 10:00 AM to 6:00 PM IST